Frequently Asked Questions

Starting therapy can come with a lot of questions. Here are answers to some of the most common questions about services at Prairie Spring Health.

We provide in-person therapy in York and O’Neill, Nebraska, as well as telehealth services available statewide.

Getting Started

  • Your first session is an intake appointment where we gather background information, discuss your current concerns, and begin developing a plan for treatment. This is also an opportunity for you to ask questions and determine if the provider is a good fit for you.

  • You can call or text 402-256-5867, and our office will help you get scheduled. We aim to make the process simple and straightforward.

  • Yes. We offer:

    • In-person sessions in York, Nebraska

    • In-person sessions in O’Neill, Nebraska

    • Telehealth sessions available across the state of Nebraska

Insurance & Payment

  • Our practice accepts a variety of insurance plans, including Medicaid, Medicare, and commercial insurance plans. Provisionally Licensed providers are only able to accept BCBS & Medicaid. If you have questions about your specific coverage, we’re happy to help verify your benefits prior to your appointment.

  • Yes. We work with Medicaid and Medicare plans. Our office can help explain any specific requirements or policies related to your coverage.

  • We offer self-pay options. And we often have interns that provide free or low-cost sessions. Please contact our office for current rates and availability.

  • For clients using commercial insurance or self-pay, a missed appointment or late cancellation fee may apply.

    Due to federal regulations, missed appointment fees cannot be charged to Medicaid or Medicare clients. Instead, attendance is addressed through treatment planning and communication.

Therapy Process

  • Each provider has their specialty areas and training. We use a range of evidence-based and trauma-informed approaches, including:

    • Accelerated Resolution Therapy (ART)

    • EMDR

    • Cognitive Behavioral Therapy (CBT)

    • Dialectical Behavior Therapy (DBT)

    • Internal Family Systems (IFS)

    • Solution Focused Brief Therapy

    • Motivational Interviewing

    • Family Systems approaches

    • And more…

    Treatment is tailored to each individual’s needs and goals.

  • Our therapists have experience supporting clients across a wide range of concerns. We commonly work with:

    • Anxiety

    • Depression

    • Trauma and Stressor-Related Disorders (including PTSD and Adjustment Disorders)

    • Trauma in children and adolescents

    • Attachment concerns and early childhood trauma

    • ADHD, Autism, and other neurodevelopmental differences

    • Emotional regulation and impulse control difficulties

    • Behavioral concerns in children and adolescents

    • Family and relationship challenges

    • Parenting support and family system dynamics

    • Mood disorders (including Bipolar Disorder)

    • Personality disorders

    • Grief and loss

    • Codependency and relational patterns

    • Substance use concerns

    • Suicidal thoughts and self-harm behaviors

    • Dissociation and dissociative symptoms

    • Psychotic disorders (including Schizoaffective Disorder)

    • Psychosis, including hallucinations or delusional thinking

    • Life transitions and adjustment challenges

    • Stress, burnout, and overwhelm

    • Identity development and self-esteem concerns

    • Chronic illness and pain

    • Phobias and obsessive-compulsive concerns (OCD)

    • Abuse, neglect, and domestic violence

  • The length of therapy varies depending on your goals and needs. Some clients benefit from short-term therapy, while others engage in longer-term work for more complex or ongoing concerns.

Telehealth

  • Telehealth sessions are conducted through a secure, HIPAA-compliant video platform. You can attend sessions from your home or another private location using your phone, tablet, or computer. You cannot be driving, and you must be physically located in the State of Nebraska.

  • For many concerns, telehealth is just as effective as in-person therapy. It also provides added flexibility, especially for clients in rural or underserved areas.

Children & Families

  • Yes. Several of our providers offer therapy for children, adolescents, and families, including support for behavioral concerns, emotional regulation, and trauma.

  • Parent involvement is often an important part of treatment. The level of involvement depends on the child’s age, needs, and treatment goals, and will be discussed as part of the therapeutic process.

    Therapists also work to create a safe, supportive space where children feel comfortable sharing their thoughts and experiences. In some cases, this may mean limiting parent involvement during portions of treatment while trust is being established.

    At the same time, if there are any concerns related to a child’s safety or well-being, parents will be informed and involved as appropriate.

    Each therapist may approach parent involvement slightly differently. We encourage open communication with your provider to determine the best balance for your child and family.